My partner and I recently made a big move and had to change our plans at the last minute. We found a moving company on short notice after our original movers canceled. Initially, we were a bit anxious because of some mixed reviews we read online, but our overall experience ended up being very positive. Booking and Communication: The customer service was outstanding. The representative we worked with was incredibly helpful and kept in touch with us every day. Her regular updates and quick responses really eased our worries. Moving Process: The team assigned to us was punctual and followed all the proper procedures. They took excellent care of our belongings, wrapping our TVs with extra layers of protection. This level of attention made us feel confident that our items were safe. Charges and Issues: There was an extra fee because the truck had to park more than 75 feet from our entrance, which was a little disappointing. However, we had decided to pack our items ourselves, which turned out to be a good choice. Thankfully, we stayed within the estimated weight, so there were no surprise charges there. Delivery and Final Thoughts: Our belongings arrived within the promised delivery window. Although it was a bit tough sleeping on an air mattress for a week, the regular updates from the representative were very helpful. There was a minor issue with our bed frame, but the movers were upfront about it, and we chose to overlook it since the bed was still functional. Throughout the moving process, we made sure to be friendly and supportive to the movers, who had a lot of work to do in one day. We offered them drinks and helped out as much as we could, and they appreciated our assistance. In summary, the moving company we chose provided solid and caring service. Despite our initial concerns, their attention to detail and great communication turned our move into a positive experience. If you’re considering a move, express your concerns upfront, and you’re likely to have a similarly good experience.