Cleveland Movers

I chose West Coast East Coast Express as my vehicle transporter in a very important time in our lives.  I... read moreI chose West Coast East Coast Express as my vehicle transporter in a very important time in our lives.  I needed to have my vehicle transported across the country due to an urgent move, because my husband was ill.
After searching many companies and receiving lots of quotes, I chose WCECE because of two reasons.  
1.  They were the only company that accepted payment with credit card up front, not Cash On Delivery COD.
2.  They were very responsive and I was provided information consistantly, even though it was not easy to understand the process, I had to be patient, but they were helpful whenever I called to ask.
What was dissatisfying was the cost, their price was $400 to 500 more than all other quotes.  This business is a crap shoot.  You must read reviews and go with your gut instincts.  I had a very expensive vehicle (meaning a newer Honda Pilot) that was very important in the function of my life and I feared it becoming damaged in transit.  I'm pleased that the timeline that was given to me in my scheduled pick-up happened within that time and it arrived safely to my designated person who received it - on time.  A slight scratch is what was new, but sometimes it's the price you pay in having your vehicle on a huge vehicle carrier through all types of weather and movement.
My vehicle was transported in summer.  The vehicle was picked up a couple blocks away from my house because I lived in a condo complex with a very tight parking lot. The vehicle was dropped off on the street where I was moving to, removed from the transporter and drivin to a parking spot outside my new home.  A vehicle inspection was done with my receiving person and the driver, and a bill of laden was signed indicating the new scratch and the keys were handed over to my receiving person.
Over all, I felt thankful for the reviews people left for this company so I could find some peace (as little as it was - because no one really likes giving their personal vehicle to someone else and trusting them) in getting my car to it's new home in a very concerning time in our life.  
I have expressed to WCECE that I believe their pricing was very high in comparison to the other quotes.  I think I understand it has a lot to do with getting the vehicle picked up quicker by a carrier transporter  - I gather that they will come get your vehicle sooner, rather than place someone elses vehicle on their truck if they paid less.  Like everything, there should be more standard pricing and not a game.  It's very hard to place a pick-up date and the date have a 2-5 day window range before you get picked up.
Good luck to those that need this service.  Read all reviews for every company you are considering. Look up the BBB and check of everything.  I would use this company again if I ever needed their services again, which I hope I never do need them.  Our move was very stressful, this was only one facet - but it was the best we could have expected. read less

I picked WC EC Express since their reviews were all great (other cross country movers had horror reviews about belongings... read moreI picked WC EC Express since their reviews were all great (other cross country movers had horror reviews about belongings being destroyed by the time they reached their destination).  Also, Kelly in sales was super nice and personable over the phone.  She made me feel comfortable right away.
This company also takes their reputation very seriously and will do whatever is possible to make sure you're happy and the move is a success (5 star success).  John in customer care was wonderful and helped me with all my concerns along the way.
The packing crew did such a great job that there was zero damage to any of the furniture they packed which I think is AMAZING!!  I've had local moves where at least something gets messed up a little bit.  The drop off crew was just as good and worked really hard to get everything done as quick as they could.  They even carried my giant asian cabinets up the stairs since they wouldn't fit in the elevator. Very hard workers!!
This company is AMAZING and if you want to make sure your possessions make it to you in perfect condition I highly recommend them!! read less

ECWC Express helped me move seamlessly from Baltimore to the SF Bay Area. They were very professional in every respect.... read moreECWC Express helped me move seamlessly from Baltimore to the SF Bay Area. They were very professional in every respect. Prior to the day of loading the truck they contacted me to confirm the day they would arrive and gave me a window of time of arrival. On the day of pickup they called a hour in advance to alert me that they were on their way. When the men arrived they were courteous and professional. They were extremely thorough in wrapping all my furniture and mirrors and then loaded my items on their truck with care. I felt they absolutely knew what they were doing which made me feel confident that they would take care of my possessions. As my items were being transported the company texted me daily to alert me of the status of the truck. A representative also called me on a daily basis to see if I had any questions or concerns. I did have a concern once about the delivery date because I felt there was some confusion among the delivery people and this was immediately addressed and resolved. My items were delivered at the very beginning of my delivery window, which was a pleasant and unexpected surprise. The men who unloaded my things in the Bay area were just as courteous and professional as the men who helped me at my place in Baltimore. I found everything to be intact and in good condition upon delivery. I have communicated with the company several times since my move has been completed and they have continued to be helpful and professional. I would definitely recommend entrusting ECWC Express to transport your household cross country. You are in good hands. read less

Had my car moved from Chicago to Monterey CA. They were 20% more expensive than other transportes, but I trusted... read moreHad my car moved from Chicago to Monterey CA. They were 20% more expensive than other transportes, but I trusted them, and for good reason. They picked up and delivered as promised and it only took 5 days. They do say that they use their own transporters 90% of the time. According my following research, that's doesn't seem to be the case. They work as a broker, but they have great partners. I'm having a second car moved soon, and I'll use them again. read less

Today I had my entire life picked up by ECWC Express and I couldn't have been more pleased.  The entire... read moreToday I had my entire life picked up by ECWC Express and I couldn't have been more pleased.  The entire process, from getting my initial quote (and many revisions of it) with Luke (who is the most responsive and attentive moving specialist, plus super helpful in recommendations of how to do this), to the day the three guys (Diego, Ralphie and Chris) picked up my stuff, it was an excellent experience. Moving my entire life across country is incredibly stressful - Luke and co smoothed out the process for me, greatly. I will update the review when my stuff is delivered (mid-April). But for now, 100% I'd recommend this crew if you're doing a Long Distance move. read less

We just moved from Charlotte to CA and chose ECWC movers for shipping our vehicle. They allowed us to pack... read moreWe just moved from Charlotte to CA and chose ECWC movers for shipping our vehicle. They allowed us to pack 100lb stuffs into our car, and also reached our car on time (7 days). Sam did a great job and we are so thankful we found the right movers!! absolutely recommend them!! read less

Very simple to make an appointment, easy to communicate with customer services. The driver is friendly also. Great experience, I... read moreVery simple to make an appointment, easy to communicate with customer services. The driver is friendly also. Great experience, I will recommend West Coast East Coast to my friends. read less

I shipped both my cars from Texas to California using them. Excellent pricing and super fast delivery. In fact I... read moreI shipped both my cars from Texas to California using them. Excellent pricing and super fast delivery. In fact I was so surprised as to how they could deliver my car within 3 days for the amount of distance. The driver did a VERY thorough inspect on pick up and marked even really small scratches and dents. I would highly recommend these guys. read less

After looking for moving companies and being quoted outrageous pricing for our move to Austin, Texas from South San Francisco,... read moreAfter looking for moving companies and being quoted outrageous pricing for our move to Austin, Texas from South San Francisco, we found West Coast East Coast Express. Some movers wanted upwards of $13,000 to move us. It was actually my dad who found West Coast East Coast and my wife and I called one day to try and get a quote.

We spoke with Sarah Davis who was the most helpful. She was our contact throughout and was the definition of honesty, responsiveness and helpfulness. She started the entire process by issuing us a quote based on the items we were bringing. Not by weight. Not be size. Just the inventory list. If we stick to the inventory list, then it is a guaranteed price. When all was said and done we had everything we wanted to being quoted for less than $3500 total; including insurance. We booked then and there and gave a credit card to guarantee our cost.

We went through a few revisions of the inventory list but was assured that the price quoted was the price quoted. We wouldn't be charged more the day of the move or delivery.

Lo and behold moving had arrived and we were pleasantly surprised to find the movers were professional, courteous, fast and careful. They packed everything we had and loaded it up in about an hour and a half. Fast forward to the move in date. We received our  items 5 business days after the start of our guaranteed delivery window (within 14 business days of the first date the delivery can be accepted). And we received ALL of our items. All in perfect condition. And not a single additional charge or hidden cost. We even got text updates each day of where our stuff was once loaded on the truck to get here.

If you are planning a move and want the stress removed, contact WCEC Express. read less

Our overall experience with WCECE was excellent! We moved our entire home from San Francisco to New York City last... read moreOur overall experience with WCECE was excellent! We moved our entire home from San Francisco to New York City last month. The truck arrived in NY as promised and I have to say the crew on both end did a fantastic job. Prompt, effective and very professional are the words to describe these guys' work! Everything arrived in NYC was in its original shape, nothing was damaged or even scratched. We were very satisfied with these guys!
And yes, we would definitely use them again for the future moving needs and we would recommend WCECE to our friends and people who are planing to move. read less

I moved from Chicago to LA this month, and chose East Coast West Coast Movers for their services because the... read moreI moved from Chicago to LA this month, and chose East Coast West Coast Movers for their services because the company had great yelp reviews.

Indeed, everything was smooth and carefree. They provided me a reasonable quote and no hidden fees. Mark, who helped me with the cost estimate, e-contract, and insurance, is friendly and responsive. The movers in Chicago wrapped, labelled, grouped my luggage in an organized way, and the movers in LA unpacked my stuff in a lightening speed.

The time spent in logistic is okay. I asked to initiate the delivery on Sep 20th, and my stuff arrived on Sep 26th. read less

Really as seamless a cross country move experience as you could hope for. We moved a studio apartment plus a... read moreReally as seamless a cross country move experience as you could hope for. We moved a studio apartment plus a large storage unit in San Francisco into a 2 bedroom apartment in Virginia. We paid for East Coast West Coast to pack all of our belongings for us.

The quote process was quick and easy and ended up being nearly what we were charged in the end -- despite my underestimating how much stuff was in the storage unit! When the team discovered the extra stuff, they handled it very professionally and it was so easy and painless to agree to the additional charges -- they were clearly being very reasonable and charging only what was necessary to accommodate the extra boxes. Clearly my fault completely and they were really nice about it.

I had gotten about 5 quotes for this move and East Coast West Coast was easily the cheapest quote. (I will say -- no quotes were actually 'cheap' -- but a few were just outrageous.) Sometimes, you get what you pay for, but in this case, East Coast West Coast wasn't just the most reasonable price -- they also provided a very high quality service.

The delivery arrived to us in Virginia on the earlier end of the window East Coast West Coast had provided and only one small side table was damaged. The claims department was so kind about resolving that and we did not end up out of pocket any money at all to repair the damage. The movers reassembled a seriously complicated bed for us (reassembly included! yeah!) in about 20 minutes.

On both ends, the crews were easygoing, friendly, and professional. They arrived on time and were FAST.

This is a really great company. I highly recommend them for your cross country moves. read less

Sent my car from San Francisco to Indiana and had a great experience. Out of all the car shipping companies... read moreSent my car from San Francisco to Indiana and had a great experience. Out of all the car shipping companies they were the most reasonably priced. Everything went very smoothly, would highly recommend. read less

We needed to move our son's car from Atlanta to California - I had made a booking with another company... read moreWe needed to move our son's car from Atlanta to California - I had made a booking with another company and then read the reviews and I was very nervous about sending the car. I then came across East Coast West Coast and made a booking with them. I am very happy to say that the driver Vlad was on time in fact on the dot at 11 am and arrived on time the day he said that he would. The whole team including Hank was very easy and friendly to work with. All in all I was extremely satisfied with the service. read less

I recently moved from Southern CA to Cleveland, and had a very positive experience with West Coast East Coast Express.... read moreI recently moved from Southern CA to Cleveland, and had a very positive experience with West Coast East Coast Express. I was sold by the guaranteed quote, which only changes if what you're shipping changes--be specific when you list out what you need moved and you'll be fine. The movers were late on both ends, but not egregiously so--especially considering Southern California traffic. Despite the late hour (the movers arrived around 8 PM on both ends) they were courteous, thorough, and efficient. I didn't get the sense that they just wanted to finish the job and get home. Instead of being angry about my three-month-old puppy yapping at them while they worked, the movers in Cleveland actually played with him while I did the paperwork. The only issue I had with my move was that I had a small (maybe 30") TV that broke--it was disassembled incorrectly--everything else came through the cross-country move fine! I wasn't going to make an issue of the TV, but the company followed up with me and gave me the cash I needed to replace the TV, no questions asked. So, great service all the way around. I would definitely use West Coast East Coast Express again. read less

For the last year or so it's been my dream to own a vintage car. The one I've been after... read moreFor the last year or so it's been my dream to own a vintage car. The one I've been after is the Volkswagen Karmann Ghia. I really like how they made them in the 60's. These cars aren't that expensive but finding one in good shape is near impossible.A friend texted me one day with a link to one in Hampton, Maryland that was in amazing condition. I emailed the owner. The email turned into a phone call a day later.Fast forward to a paypal transaction and then and then delivery of the car from this company. I paid the extra price to have shipped in a covered truck. It looked beautiful when it arrived. Omg this was a dream come. Thank you times 100 for getting it to me read less

Luke at East Coast West Coast is amazingly helpful! I moved from Chicago to New York, which was a very... read moreLuke at East Coast West Coast is amazingly helpful! I moved from Chicago to New York, which was a very stressful situation. Luke put me completely at ease and really helped to make my move seamless. There was constant communication all throughout the move. The movers both in Chicago and NYC were both timely and efficient. I would highly recommend East Coast West Coast if you're moving long-distance, they really make the process very easy! read less

Great experience. My first time moving a car from state to state. Frank gave me a quote, followed up, answered... read moreGreat experience. My first time moving a car from state to state. Frank gave me a quote, followed up, answered all my questions via email and phone very quickly. The company has an answering service for messages as well.
Car was picked up in CA and delivered to Washington the next day. read less

1) Super simple to make an appointment with West Coast East Coast Movers. I even needed to contrast rates and... read more1) Super simple to make an appointment with West Coast East Coast Movers. I even needed to contrast rates and different moving companies so I was somewhat reluctant at first. The front desk manager I talked with said to get back to them whenever I want with no pressure. They appeared to be truly flexible!

2) My appt was at 10 AM, they called me at around 9:15 AM and said they were leaving their warehouse. Arrived even 10 minutes earlier

3) With each move, I anticipate a little harm to furniture; particularly since my new residence was really tight. I have not noticed even a ding on my furniture. Nothing excessively insane by any means, they took care of my furniture with care.

4) Extremely persevering. David and Chris were moving quick and never eased up! My employment kept going ~ 5 hours, I was impressed!!

5) sadly my love seat didn't make it into my new residence since it was too huge to fit through an entryway. They offered to take it to their stockroom however my homeowner was sufficiently thoughtful to make room. In any case, I'm super appreciative for the choice. Likewise, after they were done, I understood I may be in an ideal situation having it wrapped and put it to the storage room... They returned and wrapped it!

All in all, my move was great and I'm super appreciative for West Coast East Coast Movers diligent work and complete. They transformed stressful day into a breeze! Super grateful! Exceptional thanks to David, this person really knows what he's doing! read less

Me and my friend were studying in New mexico highlands university , las vegas . after completing our studying both... read moreMe and my friend were studying in New mexico highlands university , las vegas . after completing our studying both of us got job in los angeles . my friend shifted before me there and she contacted west coast east coast express , when these people arrive at our home I was surprised to see them working so systematically , they packed the stuff in 5 boxes so systematically and they were very polite and patient . they were listening to us so camly . and even after reaching there they helped her to arrange the stuff . even she ask for that but they were very helpful. So when it was my turn I also called them . it helped a lot , because It was not possible for me to do it alone ... thanku so muchhh read less

Definitely did not expect things to work out the way that they did. These guys are some of the most... read moreDefinitely did not expect things to work out the way that they did. These guys are some of the most helpful movers we have ever had the opportunity to work with. We gave them a call sometime about a week and a half ago and they were able to schedule us an estimation the next day.  Things worked out just how we wanted them to, could not have asked for better service. read less

Truly one of the best services we have received in recent years, from the very moment these guys walked into... read moreTruly one of the best services we have received in recent years, from the very moment these guys walked into our office space they got to work. they began transporting all of the computers outside and loading them onto the trucks and then secured them with padded crates to make sure they were not damaged. we really appreciated the extra effort they took just to make sure none of our things got scratched. would definitely consider calling them again in the future. read less

We were increasingly becoming worried and stressed out about making the deadline for this transport. Fortunately we had made the... read moreWe were increasingly becoming worried and stressed out about making the deadline for this transport. Fortunately we had made the right decision with hiring these guys as they completed the entire job three days earlier than scheduled. This not only helped us move in sooner but we also had a chance to furnish and organize the entire house. I am a perfectionist and want everything to be as organized and professional as possible and with this company I got everything I wanted and even more!! Thank you guys for everything that you did and for all the hard work. I definitely recommend this place to everyone needing a transportation company for a move!! read less

I called the company and requested the moving on the next day. They also gave me a really good rate.... read moreI called the company and requested the moving on the next day. They also gave me a really good rate. Their work was very promising to me. They arrived in the next morning and enabled me to move into my new house less than a week. read less

We had a three story complex that needed to be completely cleaned out and transported to a new place. We... read moreWe had a three story complex that needed to be completely cleaned out and transported to a new place. We required a good group of workers that actually were experienced and knew what they were doing. Fortunately for us we got into contact with this company and had some of the most genuine service in recent years. If you are in need of a professional helping hand on a move, give them a call you will not regret it. read less

I cannot rely on other people to do a job that I can do myself especially when it involves my... read moreI cannot rely on other people to do a job that I can do myself especially when it involves my personal belongings. however we soon realized that this move was too much to handle. I called a few friends and family to help out but it was still very difficult to transport all of my belongings. We decided to seek professional help and came across East coast west coast express. They made this move a breeeezeee and we could not be happier because they helped us turn this headache into such a pleasant move. We would definitely recommend them and would consider using them again in the future. read less

I normally don't bother leaving comment or a review on yelp unless I had a bad experience with the company... read moreI normally don't bother leaving comment or a review on yelp unless I had a bad experience with the company but I must say the ability of these movers to enter our office space and turn everything around into a perfectly organized move was superb. We had never expected for these guys to be able to fix this headache and actually meet the close deadline. After we tried to take out one table and load it onto a truck and failed miserably, we knew for a fact that we needed professional help moving our stuff. Thankfully we got into the right hands and they were able to help us out, would definitely call them again. read less

My sister recently had to ship some very large items (furniture and paintings) to me for the holidays from NYC... read moreMy sister recently had to ship some very large items (furniture and paintings) to me for the holidays from NYC to LA. Some were very delicate. They handled all the items that had to be moved with care and they arrived safely. Couple that with the excellent service I received from Gavin, I think this company is great! read less

I knew from the moment I saw the movers working that I picked the right company to help me. They... read moreI knew from the moment I saw the movers working that I picked the right company to help me. They handled all my belongings delicately and respectfully, and worked nonstop to make sure we met deadlines that I needed to be met. Nothing was broken during transit and the move was quick and painless. Can't thank you guys enough! read less

I was dreading the long distance move, but West Coast East Coast Express put that worry to rest. They gave... read moreI was dreading the long distance move, but West Coast East Coast Express put that worry to rest. They gave me the best quote around and were able to arrive to the move-out location during my requested time.

When they came to the house, we were really impressed with their work ethic and efficiency! They handled the move with ease and kept true to their word. Highly recommended if you want a great move at an affordable price. read less